Customer Care

At lpm we are committed to ensuring that the principle of treating customers fairly is applied responsibly and with integrity throughout all aspects of our business. This means that everyone in our company upholds a commitment to offering the highest levels of customer service.

Our Customer Care Promise guarantees that we will give you the right information when you contact us and makes it clear what you can expect from us at all times. However, in the unlikely event that you should at any time be unhappy with any aspect of our service, we operate a comprehensive Customer Complaint Procedure which explains clearly how you can access help and advice regarding this. lpm help make life easier by supplying Key Information in an easy, downloadable .pdf file format.

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Registered Name: Life Property Management Ltd. Registered in Scotland SC253869. VAT Reg No 827 5010 46. Property Factor Reg No PF000203. Registered Office: 11 Somerset Place, Glasgow G3 7JT. Life Property Management Ltd is an appointed representative of Arthur J Gallagher Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority.  Registered Office: Spectrum Building, 7th Floor, 55 Blythswood Street, Glasgow, G2 7AT.  Registered in Scotland.  Company Number SC1089909.