lpm have an experienced Estates Management Team who arrange and oversee core property management maintenance contracts and ensure that buildings and grounds are maintained cost effectively and to a high standard. Our proactive approach to maintenance programmes, rather than a reactive approach, saves longer term costs for the Developments. Monthly Estates Manager Development visits and ten year Maintenance Programmes are the lpm standard.
Concierge and Security Services
- CCTV Maintenance
- Door Entry Access Systems Maintenance
- Gate & Shutter Maintenance
Grounds Maintenance Programmes
- Play and Woodland areas
- S.U.D.S aqua cells
- Sewage Treatment
- Storm Drains
- Attenuation Ponds
- Private Roadways
Internal and External Cleaning Services
- Stairs, Windows, Gutters
General Repairs and Maintenance Programmes
- Gymnasium Maintenance
- Water Tanks and Water Pumps Maintenance
- Lightning Protector Systems Maintenance
- Roof Line & Anchor System
- Roof Safety Systems
- Car Park Access Doors
- Barriers and Ventilation Systems Maintenance
24/365 Emergency and Out of Hours Control Centre
lpm operate an Emergency and out of hours Control Centre ready to take emergency calls 24 hours, 365 days a year. The centre is staffed with professionals capable of dealing with and escalating emergency calls. Property Developers particularly, use the lpm Control Centre to deliver their ‘out of hours’ emergency service to purchasers within the two year warranty period for their new home. Using the Control Centre facility not only fulfils this contractual obligation but has been proven to also greatly improve customer satisfaction ratings.
Health and Safety
A programme of regular, documented health & safety risk assessments is carried out in accordance with the relevant legislation and to ensure that your development complies with all legal requirements.
lpm have the knowledge and experience to assist developers at the ‘development specification’ stage, highlighting what works post construction and what specifications are more economical to maintain. This gives customers a positive experience from purchase to residency when the development is complete and the developer has moved on to new projects.
Deed of Conditions
lpm work with your preferred solicitor to ensure the title for purchaser's common area responsibilities is specific to the development. We can assist with float levels, contract periods, Owners Association detail and many more aspects of this task.
Factoring Process Flows
lpm provide relevant process flows for the factoring remit including documentation to assist all those individuals involved in this area, with an easy communication flow of what is required from construction to completions and finally to the development being handed over for management.
‘Phased’ Owner Meetings
On some developments, build programmes can be phased over a number of years. Communication with early purchasers is vital to provide information as to their common area responsibilities. Throughout the build programme and as ‘phased’ handover takes place, lpm hold liaison and information meetings with owners. This ensures that on completion of the development, the majority of owners are aware of their own responsibilities and those of the lpm property management remit.
Staff Training Seminars
lpm deliver training seminars to developer Sales, Technical, Construction or Customer Care teams, providing information on the property management and factoring process and how this interacts with their areas of responsibility.
Additional Property Management and Factoring services include:
- Buildings and Public Liability Insurance
- Building Surveys and Insurance Valuations
- Fire Equipment and Lift Maintenance Programmes
- Internal & External Redecoration Programmes
lpm Doing it the right way